FAQ
How do I get access to these docs?
Docs are private to approved partners. Contact your WestIQ partner manager for the access password and your API credential.
How do I get API credentials?
Your OAuth 2.0 client_id and client_secret are issued during partner
onboarding, together with your token endpoint URL. The credential is
issued already bound to your airline — you never send an airline
identifier on any request. Credentials are separate from docs access.
Is the sandbox catalog real airline content?
No. The sandbox runs a fully synthetic demo-airline catalog so you can integrate against the real authentication, tenancy, search, and events surface without touching licensed content. Loading a real airline catalog is part of production onboarding — the end-to-end integration walkthrough in your partner onboarding pack covers it.
Where is the full API reference?
In the API Reference section — generated from the
platform’s OpenAPI document. The live API serves the same document at
GET /openapi/v1.json.
Who do I contact for support?
Email partners@westiq.ai or your partner manager. Include the
X-Correlation-Id response header value from any failing request — it is
how we find your request in our logs.